Shipping Policy

We aim to process and ship your order as quickly as possible while ensuring product safety and compliance with applicable regulations.

  • Processing Time: Orders are typically processed within 1–3 business days.

  • Shipping Time: Standard delivery takes 5–15 business days, depending on the destination and customs clearance.

  • Shipping Restrictions: Due to regulatory requirements, some products may not be available for shipping to certain countries or regions. Customers are responsible for checking the import regulations in their location.

  • Temperature-Sensitive Products: For products requiring special temperature control, we use insulated packaging to maintain product quality during transit. However, we are not responsible for delays caused by carriers that may affect temperature-sensitive goods.

  • Tracking: Once your order is shipped, you will receive an email with tracking information.

  • Customs & Duties: Customers are responsible for any applicable customs duties, taxes, or import fees.